Commitment to privacy

Protecting your privacy is important to us at Smirk About. We strive to keep your personal information confidential and except where otherwise legally required, we will treat your personal information as private.

Why we collect your personal information?

The only personal information we collect is that necessary to complete and deliver your orders. At times we may ask you for your views to better enable us to improve our service and to provide you with products that you want. We may also use your personal information to keep you up to date on our latest service, special offers, and other information we think will interest you. If you do not wish to receive such notifications then please indicate so when creating your account. You may also opt out at any time by following the instructions included with all communications.

The National Privacy Principles

We are bound by and comply with the Australian National Privacy Principles, as provided in the Federal Privacy Act 1988.

What personal information do we collect?

The personal information we collect will include information you give us when you place an order. We will not keep a permanent record of your credit card details. These details will need to be stored initially in order that we might process your order. The card details you provide us with during the checkout process will be taken and stored securely. Once your transaction and any required refunds are completed, all card data will be securely erased.

The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, complete a poll, contribute to a blog, message board or other interactive forum, or information you provide to us when you send us an email.

Accuracy of your information

When making a purchase or signing up for news, we rely on you to register any information about yourself accurately as set out in our Terms of Use. If you set up an account online with us and your details change, you will need to keep this information up-to-date by logging into your account and editing your personal details. Your account will be password protected by a password generated by you at the point of set up. Please note that you are responsible for maintaining the confidentiality of your own password and account, as well as any activities that occur under that account.

Disclosing personal information

We will not disclose information about you unless: the disclosure is required or authorised by law; you have consented to our disclosing the information about you; or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

Securing and storing you personal information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.

Personal information may be stored both electronically and in hard-copy form. We take all necessary measures to ensure the security of information stored in both forms.

To place on-line orders with Smirk About, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Disposal of personal information

Once your transaction is finalised, both the electronic and hard-copy information is securely archived. After a period of 7 years both the electronic and hard-copy information is destroyed.

Access to Your Personal Information

In most cases you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the National Privacy Principles.

Third party tracking

We use third-party tracking services that track non-personally identifiable information about aggregate visits to our site. We use this information so that we have a better understanding of how people use and navigate the site, so that we can make continuous improvements to the site and our product offering.

Links to other sites

Our website contains links to other sites that are not owned or controlled by Smirk About. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Changes to our privacy policy

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles. We may notify you about changes to this privacy policy by posting an updated version on our website.

Questions or more information

If you would like to know more about our Privacy Policy or have further questions for us please contact us at service@smirkabout.com